Reasons For Undergoing Training
Training and consultancy within a company is very important. A number of reasons can initiate the need for training.
The reasons are; it is needed when performance appraisal is indicative of performance improvement, to know how much improvement has been made, it is necessary as it is inclusive of professional development program, in planning for succession of a certain chair or post, testing new performance management system and training on a specific topic.
Training on specific topics includes; customer service, computer skills, communication, ethics diversity, human relations, safety, sexual harassment, and quality initiatives.
Communications training is necessary as there is a wide variety of languages and customs. The business is dependent on effective communication thus the need to be trained on it.
The world today has adopted the use of computers in every task done therefore there is the need to stay current and also have the skill.
It is important for all the employees to be trained on how to provide good customer service while carrying out the duties of the company. Training the employees on customer service helps the company to have a niche against other competititors and staying ahead of the game depending on the type of industry it is involved in. It is important that the customer is satisfied and their needs met through proper customer service.
Diversity training is done in the view of training the employees to appreciate and accommodate people’s diverse opinions.
Work ethics that encompasses the morals and values that the employee needs to have and observe while at work.
Getting along with others in the workplace is important and therefore the human relation training has to be done to ensure this stays so and avoiding conflict.
Quality initiatives such as guidelines and standards about quality is a topic that the employees need to be trained on to understand them better.
The workplace is full of hazards and risks, therefore the employee needs to be properly trained on safety measures to take.
Sexual harassment is is rampant in the world today therefore the employees need this type of training to avoid and handle such issues.
Benefits of the training and consultation includes; efficiency is increased through it, the employees feel more motivated, it leads to more job satisfaction among the employees, revenue and gain in finances is seen with the training, adoption of current and new methods and technologies is easier, it helps in the management of risk, the company image and reputation is increased, innovation is improved for the strategies and products, and the employee turnover is reduced.